We take pride in what we sell and your satisfaction and feedback is very important to our evolution. We want your buying experience to be simple, if for any reason you are not 100% satisfied with your order we will gladly issue you a refund or exchange. Read below for details:
DEFECTIVE ITEMS
1. Refunds or Replacements are issued if you receive any item(s) that is misprinted/ damaged/defective. It must be submitted within 1 week after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
2. We don’t take responsibility for buyer’s remorse and don’t offer size exchanges.
ELIGIBILITY
1. All items must be Unused/Unworn
2. All items must be In Original Packaging
3. All items must be Free of Foreign Smells
4. All items must be Free of Defects not caused by our error
5. You have notified us within 7 days of the Postmarked date.
TO START
1. Message us at attractive.art@hotmail.com. Generally within 48hrs a customer service representative will get back to you giving you further instruction.
2. The e-mail should include your tracking number and custom information, the reason for your return and pictures of the product.
SHIPPING YOUR RETURN
1. Item must be received within 7 Days of Authorization
2. Customer Pays Shipping (Non-Refundable)
3. Include Tracking #/Insurance
RECEIVING YOUR RETURN
1. If your exchange is Eligible we will send you out your replacement free of charge within in 2-3 Weeks.
2. If your exchange is denied you will receive an email stating why and will include further instructions.
ADDITIONAL INFO
1. We are not responsible for wrong address being supplied.
2. We are not responsible for lost packages.
We use Printful as printing services for our designs. We recommend you to read the refund policy of Printful on this site https://www.printful.com/policies/returns.